Product Arrives Damaged
Mistakes can happen. Just like a corked bottle of wine, there is a 3% chance that a product can leave our shipping facility in an unsatisfactory state. If you receive a product that is torn, has a misprinted or off center print, uneven or undone stitching or any damage that was incurred before arriving into your possession, please reach out to us at info@grapeobsession.com within 30 days of delivery . Please include photos of the damages and your transaction number. We will send to you a shipping label to return the product to our warehouse so we can get a credit from our print supplier and we will send you a replacement.
Product Is The Wrong Size
Our shirts are made to give a designer look and fitted feel. If you would like a more loose fit consider ordering up one size. If you are not happy with the size of your shirt we are happy to exchange it for a different size, though we are not responsible for paying for the return shipping. If you would like to exchange your shirt please email us at info@grapeobsession.com within 30 days of delivery. Please note that we cannot exchange any product if the product has been washed or damaged.
